Using a TTY to reach 9-1-1
Persons who communicate using a TTY/TDD (Telecommunications Device for the Deaf) have equal access to 9-1-1 services. In an emergency:
- Dial 9-1-1 and connect to a TTY
- Tap a few TTY keys. Although this is not required, this activates the 9-1-1 operator's TTY immediately
- Wait for 9-1-1 to answer
- Type what help is needed: Police, Fire, Poison, Medical
- 9-1-1 cannot receive or reply to text messages
- Respond to the 9-1-1 operator's questions including your address, phone number, and name
- Stay at your TTY if it is safe
- Don't hang up until the call is completed